@extends('admin.layouts.main')
@section('title', 'Edit Ticket #' . $ticket->ticket_number)
@section('menu', 'Support')

@section('content')
<div class="row">
    <div class="col-md-8 col-md-offset-2">
        <div class="portlet light">
            <div class="portlet-title">
                <div class="caption"><span class="caption-subject theme-font bold uppercase">Edit Ticket</span></div>
            </div>
            <form action="{{ route('admin.tickets.update', $ticket) }}" method="POST">
                @csrf
                @method('PUT')
                <div class="portlet-body">
                    <div class="form-group">
                        <label>Ticket Number</label>
                        <input type="text" class="form-control" value="{{ $ticket->ticket_number }}" disabled>
                    </div>
                    <div class="form-group">
                        <label>Subject <span class="text-danger">*</span></label>
                        <input type="text" name="subject" class="form-control" value="{{ old('subject', $ticket->subject) }}" required>
                        @if($errors->has('subject'))<span class="help-block text-danger">{{ $errors->first('subject') }}</span>@endif
                    </div>
                    <div class="row">
                        <div class="col-md-4">
                            <div class="form-group">
                                <label>Department</label>
                                <input type="text" name="department" class="form-control" value="{{ old('department', $ticket->department) }}">
                            </div>
                        </div>
                        <div class="col-md-4">
                            <div class="form-group">
                                <label>Priority</label>
                                <select name="priority" class="form-control">
                                    @foreach(['low', 'medium', 'high', 'urgent'] as $p)
                                        <option value="{{ $p }}" {{ $ticket->priority === $p ? 'selected' : '' }}>{{ ucfirst($p) }}</option>
                                    @endforeach
                                </select>
                            </div>
                        </div>
                        <div class="col-md-4">
                            <div class="form-group">
                                <label>Status</label>
                                <select name="status" class="form-control">
                                    @foreach(['open', 'in_progress', 'answered', 'customer_reply', 'on_hold', 'closed'] as $s)
                                        <option value="{{ $s }}" {{ $ticket->status === $s ? 'selected' : '' }}>{{ ucwords(str_replace('_', ' ', $s)) }}</option>
                                    @endforeach
                                </select>
                            </div>
                        </div>
                    </div>
                    <div class="form-group">
                        <label>Related Service</label>
                        <input type="text" name="related_service" class="form-control" value="{{ old('related_service', $ticket->related_service) }}" placeholder="e.g. domain.com or hosting account">
                    </div>
                </div>
                <div class="panel-footer">
                    <button type="submit" class="btn btn-success"><i class="fa fa-save"></i> Save Changes</button>
                    <a href="{{ route('admin.tickets.show', $ticket) }}" class="btn btn-default">Cancel</a>
                </div>
            </form>
        </div>
    </div>
</div>
@endsection